Since information technology is continually transforming, service providers are transforming their Delivery Models to keep up with customers' demands for the latest and greatest new products, tools, and services. Managed services is the new Mantra to deliver end to end services (IMS, AMS and BPO ) leveraging the Cloud Platform .
Managed services is the practice of outsourcing day-to-day management responsibilities as a strategic method for improving operations and cutting expenses. This can include outsourcing IT activities, Production Support and lifecycle build/maintenance activities.It adds value by making t he business more efficient and cost effective by looking internally for ways to cause everyday operations to affect valuation in a positive way.
Key Questions Answered
What are drivers for MS business?
What Technologies are used in MS at SunGard?
Can you talk about hosted solutions and how are CIOS and IT professionals gearing up to migrate their licensed applications or products into hosted mode or Cloud?
Could you talk about SunGard's FS Cloud?
What is the Industry Size of MS and what's the potential to grow by 2015?
Could you touch upon career paths in MS?